What We Do & How We Work
Our Commitments
1: Prevention
We are committed to raising awareness about all forms of domestic abuse, fostering education, and promoting healthy relationship dynamics.
Through community outreach programmes, workshops, and advocacy, we aim to prevent the occurrence of domestic abuse and empower individuals living in East Sussex with the knowledge and skills to build respectful relationships.
2: Intervention
Lotus is dedicated to providing effective intervention for those currently experiencing child/adolescent to parent violence and abuse.
Our trained professionals offer confidential support, resources, and a safe space for individuals to seek help, empowering them to break free from abusive situations.
3: Recovery
We believe in the resilience and strength of domestic abuse victim-survivors.
We are devoted to assisting victim- survivors in their journey to recovery by offering trauma-informed services to help rebuild their lives. We strive to create a supportive community where survivors can heal and regain control over their futures.
4: Empowerment
Lotus is committed to empowering survivors to reclaim their lives and stand against domestic abuse.
Through empowerment programmes such as our Lotus Blossom peer support groups that builds skills and offers ongoing support, we aim to equip victim-survivors with the tools and confidence needed to rebuild their lives, support others and break free from the cycle of abuse.
5: Advocacy
We advocate for policy changes and systemic reforms to address the root causes of domestic abuse.
By engaging with lawmakers and relevant legislative initiatives, we strive to create a society that condemns domestic violence, supports survivors, and promotes healthy relationships.
Together, we envision East Sussex free from domestic abuse, where every individual is treated with respect, dignity, and kindness.
Join us in creating a future where love and compassion prevail over violence and fear.
A Trauma-Informed Approach
Our staff have developed services and support with the goal of reducing the impact of difficult experiences and helping people feel better.
We understand that difficult experiences can affect adults and children. We want to make sure that we are easy to reach and considerate of your needs. We use something called a 'Trauma Informed Approach' to help us do this. Here's what that means:
- We know that you are the expert in your own life, and we respect that.
- We recognise that some people, especially those who have experienced domestic abuse, may have been through even more difficult times with other services or in court.
- We want you to know that we believe you.
- We look for and respond to any risks that you might face when you use our service.
- We make sure that our services focus on your strengths as well as your needs.
- We want to help you feel strong, confident, and hopeful.
- When attending one of our groups we will encourage you to support each other and share ways to cope.
- We make sure that there is time and space for you to build supportive relationships. When we have group meetings, we make sure that there is time for you to talk to each other and to us.
- We always think about what we do and how we do it. We ask for your feedback and ideas for how we can do better. We talk about what you tell us and make changes to all of our services.
- We know where to send you if you need more help, and we work with you and other people who help you to make sure that you get the best support.
- We ask people who used to use our services to come and talk to us about how we can be better. They help us by asking us tough questions.
I hope this helps you understand how we can help you. We are here for you and we want to help you feel better.
Other Information
If you ask for Lotus Families' help you can be sure of confidentiality and support from all staff and volunteers who are well trained and trustworthy.
All staff and volunteers have an enhanced level criminal records check.
We ensure that safeguarding is an integral part of all our work, by embedding safeguarding principles and practices throughout all our work.
A proud member of the East Sussex Voluntary, Community and Social Enterprise (VCSE) Alliance sharing the same values and principles; connecting and supporting people and communities.